Basic Provisions

This Privacy Policy governs the principles of processing and protecting personal data by the operator of the website www.nihozaro.com, where the online sale of goods is carried out (hereinafter referred to as the “E-shop”).

This Policy is primarily intended as guidance for the E-shop’s customers as data subjects.

The data controller according to § 5 letter o) of Act No. 18/2018 Coll. on the protection of personal data, as amended (hereinafter referred to as the “Act”), is čLOVEčina s.r.o., Company ID 54028868, with its registered office at Plzeňská 36/B, 040 01 Košice – West district (hereinafter referred to as the “controller”).

The contact details of the controller are:
Email: [email protected]
Phone: +421 907 617 851

Personal data (“personal data”) includes any information that specifically identifies customers of the controller as individuals. The controller collects personal data to the minimum extent necessary, which includes identification and contact details, device ID, and related device information necessary for the successful operation of services and the conclusion and performance of a contract.

Purpose of Data Retention

The company čLOVEčina s.r.o. processes personal data for the purpose of concluding and fulfilling the purchase contract and obligations arising from the purchase contract, particularly in processing orders, issuing invoices, delivering ordered goods, recording persons registered through the E-shop, and handling potential complaints.

The company is also authorized to use collected personal data for purposes such as providing, maintaining, protecting, and improving services, developing new services, sending commercial communications, performing additional marketing activities, and targeting content to meet the user’s needs.

Collected personal data is not shared with third-party social networks (e.g., Facebook).

There is no automated individual decision-making in the processing of personal data, as per § 28 of the Act.

III. Our Service Providers (Personal Data Recipients)

1. Since it is not possible for our company to provide all the services required for the successful operation of our E-shop, the collected information is shared with our service providers. Customers must follow their data processing procedures when using third-party services.

2. Services provided by third parties include payment for goods via the GOPAY payment gateway and delivery of goods through Packeta and DPD.

3. The controller does not intend to transfer personal data to a third country (outside the EU) or an international organization.

Duration of Data Retention

Our company retains personal data for the period necessary to exercise rights and fulfill obligations arising from the contractual relationship between the customer and the controller and for the period of enforcing claims from these contractual relationships (15 years after the end of the contractual relationship). If personal data is processed based on consent for marketing purposes, it is retained until consent is withdrawn, but no longer than 5 years from the date of consent. After the data retention period expires, the controller anonymizes the personal data.

Your Rights

By subscribing to newsletters from čLOVEčina s.r.o., the data subject consents to the processing of their personal data for marketing purposes, including their name, surname, email address, phone number, and cookies, for the purpose of sending marketing newsletters, promotions, and information via electronic messages (SMS, email, or mobile phone).

The data subject has the right to withdraw their consent to the processing of personal data for this purpose at any time by:
a) editing their profile, if registered;
b) using the unsubscribe button at the bottom of each email;
c) sending a request to [email protected];
d) sending a postal request to čLOVEčina s.r.o., Plzeňská 36/B, 040 01, Košice – West district, Slovak Republic.

Under the Act, you as a data subject have the right to:
– request confirmation from čLOVEčina s.r.o. as the controller whether it processes personal data concerning you, and if so, access that data and other information under GDPR;
– have čLOVEčina s.r.o. as the controller promptly correct incorrect personal data concerning you. Considering the purposes of the processing, you have the right to complete incomplete personal data, even by providing an additional statement;
– have čLOVEčina s.r.o. as the controller delete personal data concerning you without undue delay if one of the following conditions is met:
– the personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
– the data subject objects to processing based on the controller’s legitimate interest, and no legitimate grounds for processing prevail;
– the personal data was processed unlawfully;
– the personal data must be erased to comply with a legal obligation under EU law or the law of a Member State to which the controller is subject.

Requests to exercise your rights as a data subject will be fulfilled by čLOVEčina s.r.o. free of charge.

If čLOVEčina s.r.o. processes your personal data based on legitimate interest (as described above), you have the right to object to such processing. The company must cease processing unless it can demonstrate compelling legitimate grounds that outweigh your interests, rights, and freedoms.

You have the right to withdraw your consent to processing in writing or electronically by contacting the controller at the address or email listed in Article I of these terms.

If you believe your data protection rights have been violated, you have the right to file a complaint with the Office for Personal Data Protection.

Conditions for Securing Personal Data

The controller declares that it has taken all appropriate technical and organizational measures to secure personal data.

The controller has implemented appropriate technical measures to secure data storage and storage of personal data in physical form.

The controller declares that only authorized persons have access to personal data.

Final Provisions

By submitting an order through the online order form, you confirm that you have been informed of the privacy policy and accept it in full.

You agree to this policy by checking the consent box in the online form. By checking it, you confirm that you are familiar with the privacy policy and accept it in full.

The controller reserves the right to amend this policy. The new version of the privacy policy will be published on its website, and you will also receive the new version of the policy via email to the address you provided to the controller.

These terms became effective on October 21, 2024.